# Korean Community Services Boosts Annual Revenue by $4.5M with Athelas RCM ## $372K/month revenue gain ## 96% claims reconciliation rate ## $410K recovered from unclosed encounters ## Company Korean Community Services ## Company Size Mid-size ## Commure Product Used [RCM](/content/rcm/index.html) #### **About Korean Community Services** Korean Community Services (KCS) is a Federally Qualified Health Center (FQHC) and multi-site provider of behavioral health and medical care in California. KCS partnered with Athelas to modernize its revenue operations and to support sustainable growth. With no real-time access to information, staff were forced to manually run reports and stitch them together. Clunky processes and outdated workflows slowed their billing operations and hid revenue opportunities. Facing a complex payer mix and thousands of encounters each month, KCS needed automation, visibility, and a partner capable of scaling alongside them. #### ‍ **Before Athelas** - Frequent claim rejections and denials consumed valuable staff time - Fragmented reporting limited financial insight and decision-making - Patient collections trailed industry benchmarks - Billing staff spent hundreds of hours monthly on repetitive tasks #### **After Athelas** KCS transformed its revenue cycle, boosted efficiency, and unlocked new returns: - **4,500+** denials resubmitted in 60 days - **12%** increase in average collected per claim - **1,200+** hours saved monthly - Financial and operational transparency via real-time dashboards Since switching to Athelas, KCS has seen dramatic improvements in revenue performance, staff efficiency, and scalability. Athelas’s configurable rules engine plays a critical role in helping the KCS team submit clean, payer-compliant claims at scale. From payer trends to missed patient balances, they now have full visibility into the metrics that matter most. No more time-consuming denials and slow collections. Today, with proactive automation and a dedicated recovery team, they resolve claims faster, capture more revenue, and scale with confidence — no additional back-office staff required. > “Working with the Athelas team has been great. We are all learning and hopefully will be ready for whatever the future brings.” – Kay Ahn, MA, Chief Operating Officer See how Athelas can transform your operations by increasing revenue, improving claim efficiency, and saving valuable staff time. [Schedule a demo](/content/contact/index.html) with Athelas, powered by Commure, today.