# How OneAccord Physical Therapy Upped Their Reimbursement Rate by 115% with Athelas ## 115% increased reimbursement rate per visit ## 15% decrease in denial rates ## Empowered with unmatched billing & communication confidence Sean_Testimonial_FINAL_061924 Play Video ## Company OneAccord Physical Therapy ## Company Size Mid-size ## Commure Product Used [RCM](/content/rcm/index.html) > “The thing I enjoyed the most about working with Athelas is our weekly meetings with our account manager \[...\] it’s always like we’re in sync with where we’re going, and it excites me because Athelas has become a part of our culture, our organization, and our daily workflows.” > > – Sean Flannagan, Founder and CEO OneAccord Physical Therapy is one of the only teaching and learning physical therapy clinics in Arizona. All of their physical therapists are dual-credentialed, and many teach both domestically and internationally about their innovative approach to rehabilitation and recovery. OneAccord’s Movement Is Life continuation program—a physical therapist-led aftercare initiative—is designed to promote lifelong healthy habits and prevent future injuries. Running these complex educational and patient-centered initiatives on top of their full everyday workload, OneAccord had adapted to doing it all with disconnected tools, fuzzy numbers, and a big dose of worry about whether they were getting it right. ### **Before Athelas** - Limited visibility with no access to exact numbers - No choice but to rely on estimations - Uncertainty and doubt around billing execution - No in-house solutions or support - Lack of strategy and control ### **After Athelas** - 115% increased reimbursement rate per visit - 15% decrease in denial rates - Dedicated handling of denials daily - Financial communication confidence with patients - Visibility into exact figures, matched to EOB - Weekly meetings & support from Athelas Account Manager OneAccord now operates with clarity and confidence, with full visibility into billing, significantly diminished denials, and a fully supported growth strategy at their fingertips. Athelas is committed to their results and has become not only a part of their daily workflow–but a part of their culture. Want to make billing simple and spend more time on actual care? [Schedule a demo](/content/contact/index.html) with Athelas, powered by Commure, today. > “It’s where healthcare needs to go.” > > – Sean Flannagan, Founder and CEO